Select a title below to expand the menu.
To help keep our schools safe, all volunteers must complete a background check. This step ensures we follow district policies and protect our students and staff.
Visit to register as a volunteer. Once you create a profile, the system will guide you through submitting your background check.
It usually takes 2-5 business days. You’ll receive an email from noreplyaustinisd@voly.org once it’s complete.
Once your background check is approved, you’re good to go! Just remember: All volunteers must check in using the campus check-in platform each time they visit.
If your background check results in a disqualification, you’ll receive an email letting you know that you’re not approved to volunteer. If you believe there’s been a mistake or would like to appeal, email us at volunteerchecks@austinisd.org, and we’ll guide you through the next steps.
Depending on the nature of the record, some criminal history may disqualify you from volunteering. Each case is reviewed on an individual basis.
The following may disqualify a volunteer:
- A felony conviction or deferred adjudication for a felony.
- A misdemeanor involving moral turpitude, drugs, or alcohol within the past five years.
- Pending charges related to those offenses.
- Sexual-related crimes or registration in a sexual offender database.
We are happy to answer your questions – just email volunteerchecks@austinisd.org
Reach out to us at volunteerchecks@austinisd.org if it’s been more than five business days. We’ll look into it for you.
We are here to help. Email the volunteer support team at volunteer@austinisd.org for any questions or concerns.
Yes. Every school year, all volunteers must resubmit their volunteer application at . You’ll update your info, review the guidelines, and submit a new background check.
Yes. You’re still welcome to visit your child—for example, to drop something off or attend a meeting. Just check in using the campus check-in platform. A volunteer background check is only required if you’re actively volunteering, such as mentoring or helping with school events.